A A AND D LIMO General Conditions and Policies
Adverse weather or road conditions may be subject to additional charges.
Applicable Fees and Taxes: are additional charges that apply to a reservation such as: tolls, parking, fuel surcharge, sales tax, green fees, STF, etc
CANCELLATIONS GUIDELINES: Call NATIONWIDE 1-609-344-4490
Full fare rates plus gratuity and all applicable fees and taxes will be charged unless vehicle is cancelled within the guidelines listed below. ALL cancellations are issued a cancellation number as proof of cancellation. Even if a cancellation number is issued charges may still apply, the number is just proof that the cancellation was accepted. This policy applies to ALL reservation entry systems, including but not limited to customer service agent, web interface, GDS system, travel agencies, email and in person.
Wedding and Prom Vehicles:
Event date and time is the estimated time to leave our office. If event transportation is cancelled more than 2 weeks in advance a full refund will be issued. If event transportation is cancelled between one and two weeks from the event a 25% cancellation fee will apply. If event transportation is cancelled between 2 days and 7 days from the event a 50% cancellation fee will apply. If event transportation is cancelled between 24 and 48 hours from the event a 75% cancellation fee will apply. If event transportation is cancelled with less than 24 hours notice from the event a 100% cancellation fee will apply.
SEDAN = Cancellations are not charged if notification is made in excess of 4 hours before the pickup. On trips where the pickup is more than one and a half hours from the service office, the cancellation must be made 30 minutes before required dispatch time. Not giving required notice may result in cancellation charges up to the full rate for the trip.
LIMOUSINE = 48 hours prior to the scheduled pick up time
VAN = 48 hours prior to the scheduled pick up time
LIMOSUV = 72 hours prior to the scheduled pick up time
BUS = 14 days prior to pick up date and time, plus any prepaid permits or entrance fees
For jobs booked through FPGP (For People Going Places) our affiliate network, cancellation policies differ by vendor and/or location. All fees incurred are the responsibility of the booker and/or passenger for each reservation.
International reservations for ALL vehicle type require 72 hours prior to scheduled pick up time.
Credit Card Charge Back Fees: will be assessed an administration fee of $5.00 or 5% whichever is greater per transaction.
Changes in Credit Card Billing: 25 or more days past trip date will be assessed an administration fee of $5.00 or 5% whichever is greater per transaction plus any charges assessed from the bank .
Child/Baby Seat/Booster Seat(s): Available upon request
Damages to Vehicles/Cleaning Fee: incurred by the Renter and/or party of the Renter – including but not limited to Alcohol spillage/food /trash ($200.00) broken glasses and/or replacement ($50.00) upholstery rips or replacement ($550.00-$2000.00) Vomit ($200.00 fee) or any interior or exterior damage caused by the Renter or party of the Renter.
Debit Visa/MasterCard Bank Cards (Pre-Authorization): A A AND D Limo does Pre-Authorize all Credit/Debit card for 125% of the estimated charges. If you do not wish to use your Debit Card as final payment, it is strongly advised not to use a Debit Card when reserving your ground transportation arrangements. Please refer to Credit Card Charge Back Fees if your Debit Card has been charged and you want to use another payment type.
Pre-Authorizations hold funds and are in effect for approximately 72 hours (3 business days) depending on your individual bank.
Discounts/Adjustments: A customer is able to receive ONE Discount/Adjustment per trip. The use of multiple Discount/Adjustments is prohibited.
Early Morning Fee: A A AND D Limo does not charge an Early Morning Fee.
Extra Stop Charges: vary on location and deviation from most efficient route from Pick-Up to Drop-Off location.
Fuel Surcharge Rate: fuel surcharge will be based upon the per gallon gasoline price published by the department of energy U.S. mid grade reformulated retail gasoline (www.eiadoe.gov) for the North eastern Atlantic region utilizing
Fuel Surcharge Percentage: will be updated on the 1st of every month and be calculated on the base fare plus any additional stops.
Gift Cards: are available in any denomination, customization is available.
Gratuity: will be calculated on the base fare, extra stop(s) and wait time at a rate of 20% unless otherwise specified.
Green Fee/Carbon Offset: fees are calculated by per mile, per vehicle. For more info please contact firstname.lastname@example.org
Holiday rates will be assessed on the following days:
- New Years Day
- Presidents Day
- Easter Day
- Memorial Day
- July 4th
- Labor Day
- Thanksgiving Day
- Friday after Thanksgiving Day
- Christmas Eve Day
- Christmas Day
- December 31 – (New Years Eve)
Lost or Damaged Items: A A AND D Limo and its Affiliates For People Going Places Network are not responsible for items that are left in the vehicle, lost or damaged. A A AND D Limo and For People Going Places Network reserves the right to charge a delivery/ shipping and handling fee for returning lost items if found.
Late Night Fee: A A AND D Limo does not charge a Late Night Fee.
Luggage Cart: Any luggage cart fee incurred will be passed thru to the billable parties and added to a customers invoice.
New Jersey State Sales Tax: This tax is assessed by the State of New Jersey and is calculated on all charges except gratuity.
No Show Charges/Cancel on Arrivals:
Failure to cancel a trip in accordance with the Cancellations Guidelines will be subject to a full fare charge, wait time, gratuity plus all Applicable Fees and Taxes.
Proms/School Dances: are booked with predetermined guidelines and are priced on a Egg Harbor twp, NJ garage to garage basis, additional time is billed in 30 minute increments plus all Applicable Fees and Taxes.
Parking: Any parking fee incurred will be passed thru to the billable parties and added to a customers invoice.
Payment Types: A A AND D Limo accepts Visa, MasterCard, American Express and Discover Credit Cards. We will not accept Personal checks .
Rates: Rates are subject to change without notice.
Red Carpet: is available upon request.
STF – Standard Transportation Fee:
Travel time to Airports: A A AND D Limo and its For People Going Places Affiliate Network will suggest an appropriate pick up time for the departure flight listed, if a passenger/booker requests their own pick up time, A A AND D Limo and its For People Going Places Affiliate Network can not be held responsible if the passenger misses their flight due to traffic delays, additional stops or wait time at the customer’s request.
Disclaimer: A A AND D Limo and For People Going Places Network and can not be held responsible for any delays as a result of traffic, emergency road closures, adverse weather conditions that are beyond our control.
Tolls: Any tolls incurred by A A AND D Limo or its For People Going Places Affiliate Network in order to complete a garage to garage round trip via the most efficient route will be passed thru to the billable parties and added to a customers invoice.
Wait and Returns: are booked with predetermined minimum hours and are priced on a Egg Harbor twp, NJ garage to garage basis, additional time is billed in 30 minute increments plus Gratuity, Applicable Fees and Taxes.
Airport: After 45 minute courtesy grace period from the last updated flight arrival time, wait time will be billed in 30 minute increments and thereafter.
Cruise Ships: After a 45 minutes grace period, wait time will be billed in 15 minute increments.
***if your trip is 5 days or more please allow 2 – 2 ½ hours after the ship has docked for your Pick-Up Time.
***if your trip was less than 5 days please allow 1 –1 ½ hours after the ship has docked for your Pick-Up Time off.
Home, Office, Restaurant, Venue, Casino, etc: After a 20 minute grace period wait time will be billed in 30 minutes increments.
Train Station: After 45 minute courtesy grace period from the last updated arrival time, wait time will be billed in 30 minute increments and thereafter.
A A AND D LIMO